Privacy Policy

Updated:

December 31, 2024

312 Truck Body Repair & Painting ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://312truck.com or interact with our services.

I. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and details about the services you require, as provided through our contact or quote forms.
Automatically Collected Data: Information about your device, browser type, operating system, IP address, and browsing activity via cookies and tracking technologies.

II. How We Use Your Information

We use the information collected to:

Respond to inquiries and provide requested quotes or information about our services.
Improve our website, marketing strategies, and customer service through analytics.
Send promotional materials or updates (you can opt out at any time).
Monitor and enhance the effectiveness of our website and advertisements.

III. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytical data. This includes tools such as:

Google Analytics
Google Tag Manager
Google Search Console
HubSpot CRM
Facebook Pixel

Cookies may track browsing behaviors to improve user experience and provide targeted advertising. By using our website, you consent to our use of cookies. You can disable cookies in your browser settings, but some website features may not function properly.

IV. Sharing Your Information

We may share your information with trusted third-party services to help us deliver our services, such as:

HubSpot for customer relationship management and tracking.
Advertising platforms (e.g., Facebook, Google) to optimize marketing campaigns.

We do not sell or rent your personal information to third parties.

V. Your Rights

If you are a resident of the European Economic Area (EEA) or any location with data protection laws (e.g., GDPR):

You have the right to access, correct, or delete your personal information.
You can opt out of marketing communications at any time.
You may request that we limit or restrict the processing of your data.

To exercise your rights, please contact us via the general contact form.

VI. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

VII. Data Security

We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure.

VIII. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any information.

IX. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 16.

X. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Please review it periodically to stay informed.